6 votos

Ubuntu no hay sonido, el maniquí de salida, y no detecta la tarjeta de sonido

Esto ocurrió después de que he instalado Skype en mi Ubuntu 18.04.4 LTS. Me enteré de que Skype no tenía sonido, así que busqué la solución. Alguien sugirió la instalación de pavucontrol

sudo apt install pavucontrol

Después de eso, no resuelve mi Skype problema y es causada mi laptop a perder la salida de audio.

He probado un montón de soluciones en línea, pero ninguno de ellos funciona. Aquí están las soluciones que ya lo he intentado.

# solution 1
pulseaudio -k && sudo alsa force-reload

# then I did
pacmd list-cards

# which gives me
0 card(s) available.

# I also tried
aplay -l
aplay: device_list:270: no soundcards found...


#solution 2
sudo apt-get update
sudo apt-get dist-upgrade
sudo apt-get autoremove

sudo killall pulseaudio
rm -rf ~/.config/pulse
pulseaudio -k

Traté de estos y se reinicia mi ordenador portátil. Pero ninguno de ellos funciona. Mi laptop es hp spectre x360. Alguna sugerencia? Muchas gracias!

Actualizaciones

Me encontré con el alsa-info de la secuencia de comandos desde aquí. Y esto es lo que obtuve:

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Wed Mar 18 00:15:45 UTC 2020


!!Linux Distribution
!!------------------

Ubuntu 18.04.4 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 18.04.4 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.4 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=bionic


!!DMI Information
!!---------------

Manufacturer:      HP
Product Name:      HP Spectre x360 Convertible 13-ap0xxx
Product Version:   
Firmware Version:  F.34
Board Vendor:      HP
Board Name:        8514


!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI0003:00/status     15
/sys/bus/acpi/devices/ACPI000C:00/status     15
/sys/bus/acpi/devices/ELAN2514:00/status     15
/sys/bus/acpi/devices/HPIC0003:00/status     15
/sys/bus/acpi/devices/HPQ6001:00/status      15
/sys/bus/acpi/devices/HPQ8001:00/status      15
/sys/bus/acpi/devices/INT0E0C:00/status      15
/sys/bus/acpi/devices/INT33A1:00/status      15
/sys/bus/acpi/devices/INT33D3:00/status      11
/sys/bus/acpi/devices/INT33D5:00/status      15
/sys/bus/acpi/devices/INT3400:00/status      15
/sys/bus/acpi/devices/INT3403:01/status      15
/sys/bus/acpi/devices/INT3403:02/status      15
/sys/bus/acpi/devices/INT340E:00/status      15
/sys/bus/acpi/devices/INT34BB:00/status      15
/sys/bus/acpi/devices/INT3F0D:00/status      15
/sys/bus/acpi/devices/LNXPOWER:01/status     1
/sys/bus/acpi/devices/LNXPOWER:02/status     1
/sys/bus/acpi/devices/LNXPOWER:03/status     1
/sys/bus/acpi/devices/LNXPOWER:04/status     1
/sys/bus/acpi/devices/LNXPOWER:05/status     1
/sys/bus/acpi/devices/LNXPOWER:07/status     1
/sys/bus/acpi/devices/MSFT0101:00/status     15
/sys/bus/acpi/devices/PNP0103:00/status      15
/sys/bus/acpi/devices/PNP0B00:00/status      15
/sys/bus/acpi/devices/PNP0C02:00/status      3
/sys/bus/acpi/devices/PNP0C02:03/status      3
/sys/bus/acpi/devices/PNP0C02:05/status      3
/sys/bus/acpi/devices/PNP0C09:00/status      15
/sys/bus/acpi/devices/PNP0C0A:00/status      31
/sys/bus/acpi/devices/PNP0C0C:00/status      15
/sys/bus/acpi/devices/PNP0C0F:00/status      9
/sys/bus/acpi/devices/PNP0C0F:01/status      9
/sys/bus/acpi/devices/PNP0C0F:02/status      9
/sys/bus/acpi/devices/PNP0C0F:03/status      9
/sys/bus/acpi/devices/PNP0C0F:04/status      9
/sys/bus/acpi/devices/PNP0C0F:05/status      9
/sys/bus/acpi/devices/PNP0C0F:06/status      9
/sys/bus/acpi/devices/PNP0C0F:07/status      9
/sys/bus/acpi/devices/PRP00001:00/status     11
/sys/bus/acpi/devices/SYNA327E:00/status     15
/sys/bus/acpi/devices/USBC000:00/status      15
/sys/bus/acpi/devices/device:11/status   15
/sys/bus/acpi/devices/device:5b/status   15
/sys/bus/acpi/devices/device:5c/status   15
/sys/bus/acpi/devices/device:5f/status   15


!!Kernel Information
!!------------------

Kernel release:    5.3.0-42-generic
Operating System:  GNU/Linux
Architecture:      x86_64
Processor:         x86_64
SMP Enabled:       Yes


!!ALSA Version
!!------------

Driver version:     k5.3.0-42-generic
Library version:    1.1.3
Utilities version:  1.1.3


!!Loaded ALSA modules
!!-------------------



!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes


!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---


!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:9dc8] (rev 30)
    Subsystem: Hewlett-Packard Company Device [103c:8514]


!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2


!!Loaded sound module options
!!---------------------------


!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116,  1 Mar 17 20:11 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Mar 17 20:11 /dev/snd/timer


!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:270: no soundcards found...

ARECORD

arecord: device_list:270: no soundcards found...

!!Amixer output
!!-------------


!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--


!!All Loaded Modules
!!------------------

ac97_bus
acpi_pad
acpi_thermal_rel
aes_x86_64
aesni_intel
autofs4
binfmt_misc
bluetooth
bnep
btbcm
btintel
btrtl
btusb
ccm
cfg80211
cmac
coretemp
crc32_pclmul
crct10dif_pclmul
cros_ec_core
cros_ec_ishtp
cryptd
crypto_simd
drm
drm_kms_helper
ecc
ecdh_generic
fb_sys_fops
ghash_clmulni_intel
glue_helper
hid
hid_generic
hid_logitech_dj
hid_logitech_hidpp
hid_multitouch
hid_sensor_accel_3d
hid_sensor_custom
hid_sensor_gyro_3d
hid_sensor_hub
hid_sensor_iio_common
hid_sensor_incl_3d
hid_sensor_magn_3d
hid_sensor_rotation
hid_sensor_trigger
hp_wireless
hp_wmi
i2c_algo_bit
i2c_hid
i915
idma64
industrialio
industrialio_triggered_buffer
input_leds
int3400_thermal
int3403_thermal
int340x_thermal_zone
intel_cstate
intel_hid
intel_ish_ipc
intel_ishtp
intel_ishtp_hid
intel_ishtp_loader
intel_lpss
intel_lpss_pci
intel_pch_thermal
intel_powerclamp
intel_rapl_common
intel_rapl_msr
intel_rapl_perf
intel_soc_dts_iosf
intel_wmi_thunderbolt
ip_tables
irqbypass
iwlmvm
iwlwifi
joydev
kfifo_buf
kvm
kvm_intel
ledtrig_audio
libarc4
lp
mac80211
mac_hid
mc
mei
mei_hdcp
mei_me
memstick
nls_iso8859_1
nvme
nvme_core
parport
parport_pc
pinctrl_cannonlake
pinctrl_intel
ppdev
processor_thermal_device
rfcomm
rtsx_pci
rtsx_pci_ms
rtsx_pci_sdmmc
sch_fq_codel
serio_raw
snd
snd_compress
snd_hda_codec
snd_hda_codec_generic
snd_hda_codec_realtek
snd_hda_core
snd_hda_ext_core
snd_hda_intel
snd_hwdep
snd_intel_nhlt
snd_pcm
snd_pcm_dmaengine
snd_rawmidi
snd_seq
snd_seq_device
snd_seq_midi
snd_seq_midi_event
snd_soc_acpi
snd_soc_acpi_intel_match
snd_soc_core
snd_soc_dmic
snd_soc_hdac_hda
snd_soc_hdac_hdmi
snd_soc_skl
snd_soc_skl_hda_dsp
snd_soc_skl_ipc
snd_soc_skl_ssp_clk
snd_soc_sst_dsp
snd_soc_sst_ipc
snd_sof
snd_sof_intel_byt
snd_sof_intel_hda
snd_sof_intel_hda_common
snd_sof_intel_ipc
snd_sof_xtensa_dsp
snd_timer
sof_pci_dev
soundcore
sparse_keymap
syscopyarea
sysfillrect
sysimgblt
thunderbolt
typec
typec_ucsi
ucsi_acpi
usbhid
uvcvideo
video
videobuf2_common
videobuf2_memops
videobuf2_v4l2
videobuf2_vmalloc
videodev
virt_dma
wmi
wmi_bmof
x86_pkg_temp_thermal
x_tables


!!ALSA/HDA dmesg
!!--------------

[    0.143646] ACPI: Added _OSI(Linux-Dell-Video)
[    0.143647] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[    0.143647] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[    2.551930] thermal thermal_zone6: failed to read out thermal zone (-61)
[    2.562648] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    2.564035] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, aborting probe
[    2.585665] audit: type=1400 audit(1584490274.966:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="libreoffice-xpdfimport" pid=666 comm="apparmor_parser"
--
[    2.691501] iwlwifi 0000:00:14.3 wlp0s20f3: renamed from wlan0
[    2.692297] snd_soc_skl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    2.751794] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
--
[    3.043560] iwlwifi 0000:00:14.3: FW already configured (0) - re-configuring
[    3.630466] snd_soc_skl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    3.653190] skl_hda_dsp_generic skl_hda_dsp_generic: Unsupported HDAudio/iDisp configuration found
[    3.653194] skl_hda_dsp_generic: probe of skl_hda_dsp_generic failed with error -22


Y aquí está la salida de lspci -v | grep -A7 -i "audio"

00:1f.3 Multimedia audio controller: Intel Corporation Device 9dc8 (rev 30)
    Subsystem: Hewlett-Packard Company Device 8514
    Flags: bus master, fast devsel, latency 32, IRQ 16
    Memory at 604b118000 (64-bit, non-prefetchable) [size=16K]
    Memory at 604b000000 (64-bit, non-prefetchable) [size=1M]
    Capabilities: <access denied>
    Kernel driver in use: snd_soc_skl
    Kernel modules: snd_hda_intel, snd_soc_skl, sof_pci_dev

8voto

user13030001 Puntos 41

OK, me lo trabajado. Gracias por la ayuda de Jean.

Yo uso la solución aquí la solución.

Abra /etc/modprobe.d/alsa-base.conf y añadir la siguiente línea al final:

options snd-hda-intel dmic_detect=0

Entonces:

pulseaudio -k && sudo alsa force-reload

Escuchar el sonido.

0voto

Ravi Barreto Puntos 1

Lo único que trabajó para mí era la actualización del kernel con el comando sudo apt update && sudo apt upgrade. Para obtener más información, consulte este enlace.

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